FAQ,s

Frequently Asked Questions (FAQ)

Welcome to our FAQ page! Here, you'll find answers to some of the most common questions we receive. If you have any additional questions or need further assistance, please don’t hesitate to [contact us](link to contact page).

Order Information

1. How can I place an order?
Placing an order is simple! Browse our collection, select your items, and add them to your cart. When you're ready, proceed to checkout and follow the prompts to complete your purchase.

2. Can I modify or cancel my order after it’s been placed?
Once an order is placed, we process it quickly to ensure prompt delivery. If you need to make changes or cancel, please contact us as soon as possible. We’ll do our best to accommodate your request before the order is processed.

 

Shipping & Delivery

1. What are your shipping options?
We offer various shipping methods to suit your needs, including standard, expedited, and express shipping. Shipping costs and delivery times will be calculated at checkout based on your location.

2. Do you offer international shipping?
No, we ship worldwide! Please note that international orders may be subject to customs fees and import taxes, which are the responsibility of the recipient.

 

Returns & Exchanges

1. What is your return policy?
We accept returns within 7 days of receipt for items that are unused and in their original condition. 

2. Can I exchange an item?
Yes, we offer exchanges for items of equal value. Please contact us to initiate an exchange and we’ll guide you through the process.

Payment & Billing

1. What payment methods do you accept?
We accept various payment methods, including COD , Nayapay , Easypaisa. All payments are processed securely.

2. Will I be charged sales tax?
Sales tax is applicable based on your shipping address and will be calculated at checkout. You’ll see the total tax amount before you complete your purchase.

Product Information

1. Are your products eco-friendly?
Yes, many of our products are made from sustainable materials. You can learn more about our eco-friendly practices here link to https://www.instagram.com/ayann.storee?igsh=MTA4MzBjcXpoZ2xiMg==

Contact Us

If you didn’t find the answer to your question or need further assistance, please [contact us] (Whatsapp: +92 3099309545) and our customer support team will be happy to help!