Refund Policy

At ayann we strive to ensure your complete satisfaction with your purchase. If for any reason you are not satisfied, we offer a straightforward refund policy to make the return process as easy as possible.

Refund Eligibility

  • Returns: Items may be returned for a refund within 7 days of receipt. To be eligible for a refund, items must be unused, in their original condition, and in the original packaging.

How to Request a Refund

  1. Initiate a Return: Contact us at support@ayannstoreecom  to request a return authorization. Please include your order number and reason for the return.
  2. Return Instructions: Once your return request is approved, we will provide you with detailed instructions on how to return the item. Please follow these instructions carefully to ensure a smooth process.
  3. Shipping the Return: Pack the item securely and send it back to us using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the item was defective or an error occurred on our part.